Introduction

Welcome to our frequently asked questions page! We’ve covered everything from quote queries, to aid with installing your new leading-brand garage door, to any legislation issues that may arise concerning your new garage entrance.

Please select a question below to find the answer. If you do not find the answer you are looking for in our FAQ page, feel free to contact us and we will be happy to help.

This site has been designed to be as easy for you to use as possible. Every detail and piece of information you could ask for while looking for a new garage door is here, and if we’ve missed something you feel would be of benefit; please get in touch!

Take a few moments to read through our site, taking in what we offer and how. An ideal place to start is the ‘Why Garolla’ section, there you will find out about our business and exactly what is included in our Garage Door packages.

When you want to generate your online Roller Garage Door quote, visit the ‘Roller Garage Door’ page and click ‘Get a Quote’. Then all you need to do is select your specifications for your new garage door, choose which colour you’d like and any additional extras you may want.

Once you’ve done this, fill in the form on the final step and you will be given an online quote right on screen in real time. We will email a copy of this quote to you and it is guaranteed for THIRTY DAYS!

When you have decided to move forward with your Garolla purchase, just get in touch with us either by using the ‘Contact’ form or by calling 0800 468 1982, our customer service team will be happy to take care of you.

Just contact us on 0800 468 1982. Our enquiries team will be happy to take your details and arrange the delivery of your new Garolla garage door.

Remember, if you have already generated a quote, your reference is simply the email address you used to create it.

If you can wire a plug and put up a shelf, you’ll be able to fit your new Garolla door!

Unlike a lot of other companies, we do 98% of the work at our manufacturing plant before the garage door is sent out to you. With the vast majority of other companies, you will place an order only to be faced with bags and boxes of screws, slats, wires and instructions that require an engineering degree to decipher them!

Garolla take that work out of your hands, by doing it for you; exactly what you’d expect from the premium Garage Door suppliers.

Full fitting instructions are included for the final installation steps.

Of course, if you are still unsure about installing your new garage door, we also provide a installation service click here to find out more.

Your garage door quote is guaranteed for 30 days from point of generation – if you have any queries during this time, don’t hesitate to get in touch with a member of the team and we will be happy to help!

Please download the form below with will help you take down all necessary measurements. If you require further assistance, feel free to contact us on 0800 468 1982.

Our Garolla Roller Shutter Door package is one of the most comprehensive you’re going to find online. With no hidden extras, we include everything you’ll need for your new garage door.

Unlike other companies, we assemble the entire Garage Door at our UK manufacturing plant, leaving you only to complete the final touches. When you receive your new Garage Door, you’ll get:

  • a Roller Shutter Door
  • 2 Remote Controls
  • Wired Push Button
  • Internal Manual Emergency system
  • Fully Enclosed Top Box
  • Fitting Instructions
  • Ten Year Guarantee

VAT and delivery is also included with every Garolla purchase.

With great customer service and after sales care available seven days a week, Garolla is the only choice when it comes to replacement roller shutter doors.

At Garolla, we do not believe in hidden extras. Not only do we include more in our garage door package than any other garage door retailer, we display any optional extra costs up front while you’re generating your quote; so you know the price of absolutely everything up front.

At Garolla we offer free delivery to the majority of the UK mainland.

Maintaining your Garolla Electric Garage Door is as easy as looking after a uPVC Door or Composite Door. A quick, regular wash of the exterior to keep salt and grit off the aluminium slats is all that’s required, along with visual inspections to ensure all electrical cables are attached to the wall and undamaged.

*Please note, do not apply any grease or oil to any part of the door.

The space requirements will depend on how you are going to fix your roller garage door to your garage. Please click here or give us a call on 0800 468 1982 for further information.

Our Garolla products are more secure than many other garage door designs and styles out on the UK market. The patented auto-locking system is one of the best performing systems out there.

Utilising an octagonal barrel attached to the top lath, instead of the industry standard circular one, means more protection is immediately offered. The fact there are no manual locks or a handle also means there are fewer opportunities for unwelcome visitors to attempt to force entry.

The bottom slat is made from thicker aluminium than the other slats to further improve security and rigidity. These laths are held in place using high strength end locks.

So, how secure is the door? Very!

In case of a garage power failure, don’t worry! – An internal manual emergency system is included as standard with your Garolla.

Please note: if you do not have an additional entrance point to your garage (EG a side door) then you will need an external manual emergency system. This is only £140.

The short answer is yes. All component parts are CE Marked and manufactured by the largest component factory in Europe, industry leaders in their field. Every garage door sold by Garolla has been made using these component parts and have been built at our UK head office, by fully trained and experienced staff.

Our Garage Doors have undergone stringent testing for safety features by external agencies, and every one that is manufactured at our plant in the United Kingdom is visually inspected and tested by our in house Quality Control department.

The remote control operates on a ‘Hold to Run’ function, meaning as soon as you stop pressing the button, the garage door stops. This means as soon as you see an obstruction in the way of the door, you can halt the door immediately.

In case of power failures, an internal manual emergency system is included as part of your Garolla product.